This update includes improvements to reporting, mobile stability, and pH test updates.

pH Strip Update

We are introducing an update to support new pH strip versions:

• When submitting a test, users must now select which pH strip version was used.

• This ensures accurate interpretation and reporting of results.

Please ensure you select the correct strip version when entering test data.

Updated On-Site Test Report Layout

We have improved the layout of on-site test reports to enhance clarity and presentation.

What’s new:

• Refined structure and formatting for better readability.

• Improved visual organisation of test data.

• Added automatic map screenshot showing the test location.

• The new layout provides a clearer, more professional report output for both internal and external use.
  
  

Bug fixes and improvements

• Resolved an issue causing unexpected logouts for mobile users.

• Draft storage increased from 5 to 50.
  
  

Questions / Support

If you have any questions or need assistance:

•  Visit our new support page

• Check out our Guides & Instructions

• Contact you local Fernox sales representative.

For any urgent questions, please use the live chat, available Monday – Friday, 9am – 5pm (UK, GMT+1).

We appreciate your understanding and support as we make these improvements to provide you with a better, more efficient water testing experience.

Thank you for your feedback — these updates are designed to enhance your portal experience.